Accessibility Statement

1. Our Commitment

MENTOR Learning, Inc. ("MENTOR," "we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the web should be accessible to all, regardless of technology or ability. We strive to ensure that our website, mobile application, and services (collectively, the "Service") are accessible to people with disabilities, including those with visual, hearing, cognitive, and motor impairments.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as our target because it strikes a reasonable balance between the needs of users with disabilities and the constraints of implementing accessibility features.

In addition to WCAG, we also strive to comply with:

• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA)
• EN 301 549 (European accessibility requirements for public procurement of ICT products and services)

3. Accessibility Features

We have implemented the following accessibility features on our Service:

Navigation

• Consistent navigation structure throughout the Service
• Skip to main content link
• Logical tab order
• Visible focus indicators
• ARIA landmarks to identify regions of the page

Text and Readability

• Sufficient color contrast between text and background
• Text resizing without loss of content or functionality
• Readable font styles and sizes
• Clear headings and content structure

Images and Media

• Alternative text for images
• Captions and transcripts for audio and video content
• No content that flashes more than three times per second

Forms and Interactive Elements

• Descriptive labels for form fields
• Error identification and suggestions
• Keyboard accessibility for all interactive elements
• Sufficient time to complete actions

Customization

• Dark mode option for users with light sensitivity
• Ability to disable animations
• Text-to-speech compatibility

4. Known Limitations

While we strive to ensure that the Service is accessible to all users, there may be some limitations:

• Some older content may not fully meet our accessibility standards. We are working to update this content as quickly as possible.
• Some third-party content or functionality may not be fully accessible. We are working with our partners to address these issues.
• Certain interactive learning exercises may have limited accessibility options. We provide alternative methods for completing these exercises when possible.

We are actively working to address these limitations and improve the accessibility of our Service. If you encounter any specific issues, please contact us using the information provided in the "Contact Information" section below.

5. Testing and Evaluation

We regularly test our Service for accessibility using a combination of automated tools and manual testing:

• Automated Testing: We use tools such as Axe, WAVE, and Lighthouse to identify potential accessibility issues.
• Manual Testing: Our development team conducts manual testing using screen readers (such as NVDA and VoiceOver), keyboard-only navigation, and other assistive technologies.
• User Testing: We work with users with disabilities to gather feedback on the accessibility of our Service.

We conduct accessibility testing throughout our development process, including during design, development, and before major releases.

6. Feedback and Assistance

We welcome your feedback on the accessibility of our Service. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

If you need assistance with any part of our Service, please contact us using the information provided in the "Contact Information" section below. We will do our best to provide the information you need in an accessible format.

If you encounter an accessibility barrier that prevents you from using our Service, we will work with you to provide an alternative means of access to the information or functionality.

7. Contact Information

If you have any questions, concerns, or feedback regarding the accessibility of our Service, please contact us at:

Accessibility Team
MENTOR Learning, Inc.
123 Learning Avenue
San Francisco, CA 94105
Email: accessibility@mentorlearning.com
Phone: +1 (800) 555-1234

We aim to respond to accessibility feedback within 2 business days.